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Plus Delta as a Feedback Tool

  Plus Delta originated from Total Quality Management and is a Lean Six Sigma tool. The Plus Delta is a great tool to help you stay in alignment with your group over a longer period – a workshop or a retreat is great and a longer project is event better.  The tool works well because[…]

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Clarity Techniques

Facilitators use these techniques to reflect verbiage back to participants.  Do not judge their words, simply be a mirror for them to judge their own words.  Be careful not to ‘throw’ the responses in their face and always be polite, saying “Excuse me” if you need to interrupt. [threecol_one][/threecol_one] [threecol_one]Person Uses:[/threecol_one] [threecol_one_last]Facilitator Responds:[/threecol_one_last] [threecol_one]Universals[/threecol_one] [threecol_one]All[…]