ABC’s Debrief

Used by our staff with great results for years and is based upon 10 years of research of legendary people. This debriefing model reflects the process that leads to a legendary life. This is incredible simplistic and easy to remember.  We hope you find this valuable.

Awareness,

The question – “What Do We Know?” or “What Are We Focusing On Right Now?”


Beliefs,

The question – “Why Should We Care?”


Courage,

The question – “What Do We Do Now?”

ABC Methodology

Level 1 – the mindset shift.

Here you will challenge beliefs, change perceptions and perspectives and invite courageous action to create change.

Below is a VERY simplistic overview of the ABC’s and how to use them. Keep it that way – simple. Do not over-complicate any individual question and make sure you are asking enough questions.

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= Awareness

Setup Questions to Select the Right Activity:

What do you know about:

  • the group?
  • their challenges?
  • the situation?

Be as specific as possible and ask yourself as many awareness questions as possible. The more questions you ask of yourself and of the ‘client’ (internal or external) the better you will understand how best to facilitate.

Debrief Question:
A discover process to help them become more aware of what actually happened.

“What do you know about <insert topic>”?

You can begin with the activity itself:

  • What do you know about the group’s behavior in the activity?’ or
  • What did you see / hear / during the activity?‘ or simply,
  • What are you aware of from the activity?

Do not over complicate the questions and keep digging as long as the group continues to engage. Help them discover a greater awareness from one another.

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= Beliefs

Setup Questions to Select the Right Activity:

Why is it important that you:

  • change?
  • improve <insert topic>?

Dig as deeply as possible to help find the root of the necessary change. You may find that you go back and forth between A & B questions as you narrow down the deepest root challenge that is causing the need for change.

Debrief Questions:

‘Why is <insert topic> important?’

‘What would happen if <insert topic> does not occur?’

For example, ‘Why is deepening trust important?’

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= Courage

(not Cookie!)
Setup Questions to Select the Right Activity:

  • What are you willing to ask the group to do to make a change?
  • What will they be willing to do to create change for themselves?
  • Do you have the courage to run an activity that may be outside your comfort zone but will benefit the group? The risk is you might look foolish. Are you willing to take that risk? How far are you willing to go?

Debrief Questions:

  • What are you willing to do?’
  • ‘What actions are you willing to take?’
  • What are you willing to do differently to create the important change you just said was important?’

Level 2 – the Dedication

Definition: the quality of being dedicated or committed to a task or purpose.

IMPORTANT – you do not need to take every group to this level. If you are running a one-off activity over 60 minutes as some kind of ‘refresher’ or Lunch-N-Learn or perhaps you are running an activity prior to a brainstorming session, you may only want to play with them at Level 1.

Level 2

If you want to move the group to the next level, require a dedication from them and create a mechanism to hold one another accountable to the dedication.

Debrief Question:

  • “Of the potential actions, which are you willing to 100% dedicate yourself to in order to create the change you said was important?”
  • Mention one suggested action at a time, “On a scale of 1 to 5, 5 being highest, show me your dedication level to each other with your hand.” Have someone add up and average them.

This small, important step is the foundation of change. Each small dedication, when accountable to it, creates a foundation of trust among the group.

This happens immediately following the Courage step and asking them to dedicate themselves to an individual behavioral shift will help them sift through the various actions they came up with and find the one or two they can honestly commit.

This level also requires dedication from YOU, the facilitator. This can be a challenging step because you are asking to make a best guess as to what will make the greatest change. It can be hard for the group. If you decide to take them to the Dedication level, follow through with it.

Level 3 – the Follow Through

This is where most facilitation falls apart.

For one reason or another and sometimes outside your control, you do not Evaluate and Follow Up.

Let’s face it, this level requires effort and is not sexy and fun like Level 1 where you get to see the ‘A-ha’ moments and the flashes of inspiration.

However, if you are facilitating a learning experience for change or learning, this step is absolutely essential.

= Evaluation

Unless you are a statistician, this is about as sexy as evaluation will get! But it is a critical step.

There are many different methodologies to evaluate from individual interviews to a simple survey.

The biggest question is… when to evaluate?

Of course you can provide an evaluation sheet for you (called smile sheets) for your evaluation, but you can also provide an evaluation sheet for the group to gauge each other. This provides a great baseline when you measure and evaluate again in a couple of weeks time (and you WILL, right?)

The next biggest question is… how to evaluate?

This truly depends upon the scope of the group work. You could conduct a simple follow up a couple of weeks later with a quick phone rating and comments from individuals.

On the other end of the spectrum, you may need to devise a specific engagement survey to track and monitor the efforts and improvement.

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= Follow Up

Like Evaluation, this Level 3 step is highly dependent upon the initial steps taken and the evaluation.

However, if you created a Dedication in Level 2, you can tell from the evaluation if people held themselves accountable and to what degree. If there is little accountability for the Dedication, you have an obvious place to start – accountability and trust!

You can also plan for the follow up in simple ways during the Level 1 ABC phase. There is a great deal more about some options and possibilities and we would LOVE to hear from you and what has worked.

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