Facilitative Behaviors

The key to a good facilitation is to let the group discover the lesson that is appropriate.  As the facilitator, do not manipulate or guide the discussion with leading questions to get the group to discover what YOU feel is important. Introduction: One thing to always remember as a facilitator:  the quality of your closure […]

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Maintenance Techniques to Get People Back on Track

  Facilitative behaviors used during a discussion to help people get back on track: Throw-Back: Team Member: “It is not possible get through this obstacle!” Facilitator: “If it was possible, what would need to happen?” [hr] Share Observations: Facilitator: “It is very quiet.  What does the silence mean?” [hr] Review Group Agreements: Facilitator: “Remember the […]

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Ladder of Inference

  Chris Argyris (1990) describes the progressive process of making observations, gathering information, making assumptions, and deciding action as being similar to climbing up on a “ladder of inference.”  This concept was later used by Peter Senge in The Fifth Discipline: The Art and Practice of the Learning Organization.  Starting at the bottom of the […]

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Chris Argyris Ladder of Inference

  Chris Argyris Ladder of Inference describes the progressive process of making observations, gathering information, making assumptions, and deciding action as being similar to climbing up on a “ladder of inference.”  This concept was later used by Peter Senge in The Fifth Discipline: The Art and Practice of the Learning Organization.  Starting at the bottom […]

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FIMAGE

The ‘Fimage Factor’ is Fear of IMAGE. If we were to summarize in a word why people wear masks, it would be FIMAGE. People spend thousands of dollars and hours every year to cultivate their personal image.  This image defines them.  People begin to develop this image in early adolescence and by the time they […]

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MSU

Almost every one of us has a graduate degree from/in MSU – Making Stuff Up! I typically poke fun at myself and say, “I am not sure how many of you know, but I have a Ph.D. in MSU!  Did you know that?  Yeah, MSU – Making Stuff Up!“ We constantly make stuff up.  With […]

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Don’t ‘We’ on Yourself!

A fun way to keep the debrief light is to start getting people to notice how often we use the non-specific noun ‘We’, which we all do frequently when really we mean ‘I’. It is one particular way to spread around the responsibility and not take accountability for our own actions, opinions, failures and successes. […]

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Clarity Techniques

Facilitators use these techniques to reflect verbiage back to participants.  Do not judge their words, simply be a mirror for them to judge their own words.  Be careful not to ‘throw’ the responses in their face and always be polite, saying “Excuse me” if you need to interrupt. [threecol_one][/threecol_one] [threecol_one]Person Uses:[/threecol_one] [threecol_one_last]Facilitator Responds:[/threecol_one_last] [threecol_one]Universals[/threecol_one] [threecol_one]All […]

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Join or Judge

This a powerful technique to check in with people and help them make better decisions. Join or Judge is similar to Help or Hinder, but is *just* different enough to merit providing this for you and this is better used by pulling a person aside for a moment. Many people would rather sit back and […]

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Start-Up Techniques

Start-Up Techniques are facilitative behaviors that create, continue or re-start a safe environment for learning. In the beginning: Get agreement on the collective focus of the group/team. By saying, “What would this group like to create today?” [hr] Inform the group that they are responsible for how well the workshop goes. By saying, “Ask yourself and give yourself […]

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How to ask GREAT Facilitation Questions

  Questions During the Debrief The debrief is the most difficult aspect for non-facilitators because it feels SCARY! Look at FIMAGE and honestly assess yourself.  But in truth, the debrief is the best part of the activity and what leads to a learning opportunity versus playing a silly game. Below is some basic information about […]

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10% Miracle

This is quite possibly the easiest method of participant buy-in you have in your arsenal.  In front of the group simply ask: “Who feels they cannot improve <insert topic, i.e. communication> 10%?” 99.9% of the time, everyone will raise their hand.  (This is not saying that the same people are not trying as hard as […]

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Help or Hinder?

Helping or Hindering what? The answer to this question is something that you need to answer in every area of your life.  Once you have determined what it is you would like to create, you can then begin to see how what you are doing is contributing to or taking away from that dream. This […]

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Ladder of Inference Activity

Key learnings for participants: It is important to be aware of assumptions, and recognize one is
making them, though sometimes it will be necessary to make
assumptions (due to urgency of decisions, lacking complete
information) 
Dynamic tension between speed of decisions and cost of gathering
complete information (it is not practical to have all facts before
making decisions; assumptions are […]

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The Ripple Effect of your Actions are FAR Greater than you Imagine

The Ripple Effect of your Actions are FAR Greater than you Imagine

A great video to show the Ripple Effect of seemingly harmless actions. Every action we take creates a ripple effect and most of the time we are unaware of what that impact looks like.  Below is a simple example of one action:   Be very careful of your actions, consider them and be mindful of […]

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Activity to Collect, Rate and Assess Topics

Here is a recent request from a person on our website looking for the right tool to collect, rate and assess problems: “James, in a nutshell, we know some issues exist and we know some have not yet been identified.  Essentially, if everyone came prepared to discuss their perception of what issues exist, and we […]

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Meaningful Team Building Activities

By James Carter In this article, James discusses team building and some activities that are outside the norm.  First there are a few examples of what we provide to create meaning in team building.  Secondly, there are a couple of DIY activities you can do to create meaningful team building.  Finally, James provides some thoughts […]

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Trust Walk Instruction Page

Participants walk through a course blindfolded and lead by a partner.

This is one of the most powerful and, ironically, one of the simplest events we offer. The Trust Walk is about leading, following and communication. Many leadership styles emerge during this event. Some find it difficult to be responsible for another person’s safety and others find it exhilarating.

To trust or give up control can be very hard for some people. Whatever the experience, the Trust Walk is a powerful learning opportunity.

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TP Shuffle Instruction Page

This event is designed to get the group interacting, having fun and is traditionally an icebreaker.

Although a great icebreaker, there are great insights that are possible in the areas of:

leadership,
trust,
communication and
changing perspectives.
Any of these can be touched upon during discussion and connected back to work.

To complete the tasks the team will need to use teamwork, cooperation and creativity.

This event is also great way to get people touching each other without feeling threatened.

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All Aboard Instruction Page

All group members are to stand on the platform long enough to count to 10. Begin with the largest version of the platform and move to the smallest.

This is a group activity that involves increasing trust through proximity, dealing with dwindling / limiting resources and problem solving.

Like many activities, this has typical communication and leadership challenges. Best of all, it is actually fun too and can get the group laughing with each other.

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Hole in Space Instruction Page

Move the entire group through the center hole in the web, the ‘Hole in Space’ as quickly as possible.

This is a fine event for demonstrating to a group that they can improve their efficiency performance by discussing previous attempts and by working together as a team. Decrease in performance time can be dramatic.

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Horizontal Web Instruction Page

For the entire group to travel from one side of the web to the other.

Teamwork and communication is essential for overall success. Once you begin to go through the web, you ‘lose all perspective’ and must be coached and helped to get through.

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