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Communication and Percentages

  Many companies today think that email and mobile phone communications can solve all of their communications problems, but they can’t. In person meetings, conferences and activities work because they are face-to-face, which is essential for all sensitive communications. Professor Albert Mehrabian has pioneered the understanding of communications since the 1960’s. He received his Ph.D. […]

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Chris Argyris Ladder of Inference

  Chris Argyris Ladder of Inference describes the progressive process of making observations, gathering information, making assumptions, and deciding action as being similar to climbing up on a “ladder of inference.”  This concept was later used by Peter Senge in The Fifth Discipline: The Art and Practice of the Learning Organization.  Starting at the bottom […]

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Ladder of Inference

  Chris Argyris (1990) describes the progressive process of making observations, gathering information, making assumptions, and deciding action as being similar to climbing up on a “ladder of inference.”  This concept was later used by Peter Senge in The Fifth Discipline: The Art and Practice of the Learning Organization.  Starting at the bottom of the […]

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FIMAGE

The ‘Fimage Factor’ is Fear of IMAGE. If we were to summarize in a word why people wear masks, it would be FIMAGE. People spend thousands of dollars and hours every year to cultivate their personal image.  This image defines them.  People begin to develop this image in early adolescence and by the time they […]

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MSU

Almost every one of us has a graduate degree from/in MSU – Making Stuff Up! I typically poke fun at myself and say, “I am not sure how many of you know, but I have a Ph.D. in MSU!  Did you know that?  Yeah, MSU – Making Stuff Up!“ We constantly make stuff up.  With […]

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