Clarity Techniques

Facilitators use these techniques to reflect verbiage back to participants.  Do not judge their words, simply be a mirror for them to judge their own words.  Be careful not to ‘throw’ the responses in their face and always be polite, saying “Excuse me” if you need to interrupt.

[threecol_one][/threecol_one] [threecol_one]Person Uses:[/threecol_one] [threecol_one_last]Facilitator Responds:[/threecol_one_last]

[threecol_one]Universals[/threecol_one] [threecol_one]All
Never[/threecol_one] [threecol_one_last]“ALL?”

[threecol_one]’Rules'[/threecol_one] [threecol_one]Should
Can’t[/threecol_one] [threecol_one_last]”What would happen if…?
What causes or prevents…?

[threecol_one]Non-Specific Verbs[/threecol_one] [threecol_one][/threecol_one] [threecol_one_last]”How specifically?“[/threecol_one_last]

[threecol_one]Non-Specific Nouns[/threecol_one] [threecol_one]We
It[/threecol_one] [threecol_one_last]”Who specifically?
What specifically?“[/threecol_one_last]

[threecol_one]Quantifiers[/threecol_one] [threecol_one]Too Much
Too Many
Too Expensive[/threecol_one] [threecol_one_last]”Compared to what?“[/threecol_one_last]

[threecol_one]Statements[/threecol_one] [threecol_one]I don’t know.
That is impossible.[/threecol_one] [threecol_one_last]”Well, if you did know, …
If it were possible, what would you need to happen?[/threecol_one_last]

There are some fun tools you might choose to use to help participants continue to use more precise verbiage and say what they mean:

Don’t ‘We’ on Yourself

MSU – Making Stuff Up


What are some clarity techniques that work for you?




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