What you will see:
- A gripe session
- Arguing or fighting
- Discussion moving off the topic
- Side bar discussions
- Poor questioning from the facilitator
- Unresolved team issues
How to Prevent it:
- Be careful of using activities when therapy is a more useful and honest solution.
- Do not use activities when you are seeking to change the behavior of one or two individuals
- Avoid questions that will put any single person on the spot.
- Avoid questions (and activities) that pit one individual against another.
What to Do…
- Step in and stop the discussion before more damage is done by asking “How does this discussion apply to what we learned from the activity?”
- Don’t assign blame or find the cause of the problem.
- Refocus the debrief with specific questions. Have questions prepared before the activity.
Adapted from Quick Team-Building Activities for Busy Managers by Brian Miller.