The key to a good facilitation is to let the group discover the lesson that is appropriate. As the facilitator, do not manipulate or guide the discussion with leading questions to get the group to discover what YOU feel is important.
One thing to always remember as a facilitator: the quality of your closure is greatly influenced by the quality of your communication during the closure.
In this section, the facilitative tools covered will enable you to work with any group, or through any structure experience. Challenge yourself to master the following as a facilitator:
Start-up Techniques are facilitative behaviors used before or during a discussion to build a foundation of support and encouragement.
Clarity Techniques are a series of questions to ask individuals who are not specific in their verbiage.
Maintenance Techniques are facilitative behaviors used during a discussion to help people get back on track.