Our Happiness Guarantee
Since 2003, we have sold tens of thousands of products to help create shifts in individuals and group through experiential learning.
100% Happiness Guarantee
What does it REALLY mean to be ‘happy’?
Well, that is not for us to answer. It is for you!
If you are unhappy with our products, our service or our support, AT ANY TIME, just send the materials back. Call us and we will send you a return label.
What if I used the activity and don’t like it? Send it back for a FULL refund.
What if I purchased it, never used it and no longer need it? Send it back for a FULL refund.
What if it was like, 5 years ago? Send it back for a FULL refund.
We fully guarantee ALL of our products. If for some reason you are not happy with any item you purchase you may exchange or return it for a full refund. You don’t even need a receipt — we’ll have a record of your online purchase.Bottom line? You can count on everything we offer to meet your expectations — it’s 100% happiness guaranteed. Which means you can’t go wrong with a purchase from us!
You may need help selecting an activity – call us!
You may need help understanding how to best run the activity based upon your situation – call us!
We only sell products we use with our own clients which means we have run these activities with thousands to tens of thousands of participants over the last 20 years. We KNOW what works, and more importantly, what doesn’t work. Let us share our knowledge and make your activity a ‘legendary’ success.
We are here to help you as MUCH as you need to feel confident running the activity with your group.
Our Customer Service Department is staffed with facilitators – people who have actually used these activities!
We are available via phone Mon-Fri, 8am to 5pm (MST) at 800-513-8759. If you are inquiring about the status of your order, please have your order confirmation number and/ or the address you used to place the order so we can better serve you.