What you will see:
- Lack of eye contact with you, or used negative body language
- Negative comments about the activity or the experience
- Direct comments they do not want to participate
- Past experiences that were unproductive or unpleasant
- Not understanding the purpose or value of what you are doing
How to prevent it:
- Be clear about the purpose
- Be sure the purpose of the activity is relevant to the group and the challenges of the group
What to do:
- Unless it is critical, don’t make a big deal of it.
- Remind them this is a group effort, everyone must participate in order for the activity to be beneficial
- Find a way for the person to be involved, but not directly – perhaps a scorekeeper, timekeeper, etc. Ask them to observe and provide feedback from an outsiders perspective during debriefing.
Adapted from Quick Team-Building Activities for Busy Managers by Brian Miller.