Probing

  What is probing? Probing is asking follow-up questions in order to gain more understanding, such as: Can you explain further? Could you put it in another way? Can you please tell me more about that? But why, how, who, when, where? Anything else? Probing is rather like peeling away the layers of an onion The objective is to move towards the center of the onion This means that by probing the facilitator can get closer to the real reason behind something or gain as much understanding as possible. [hr] Why is probing an important skill for a facilitator and[…]Read More…

Posted on Leave a comment

Paraphrasing

  What is paraphrasing? Paraphrasing is repeating what somebody has said, using your own words. Why use paraphrasing? Benefits for the facilitator The technique forces you to listen very carefully, because when the person has finished speaking, you know that you will need to repeat what was said. In addition, you have the opportunity to find out whether you really understood what was said. Benefits for the speaking person Paraphrasing has both a calming and a clarifying effect. It reassures the speaker that his or her ideas are worth listening to. And it provides the speaker with the chance to[…]Read More…

Posted on Leave a comment