Plus Delta as a Feedback Tool

  Plus Delta originated from Total Quality Management and is a Lean Six Sigma tool. The Plus Delta is a great tool to help you stay in alignment with your group over a longer period – a workshop or a retreat is great and a longer project is event better.  The tool works well because it helps each person stay focused on the positive. Even the Deltas – I have to have an idea of what I want if I want to see a change. Much of the time, I am working with a group of people who are not[…]Read More…

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